If you get an invitation to join some of our platforms, that means that the account for you is already created. The only thing you need to do is to add your password to that account and save credentials into LastPass.
If you encounter an expired invitation like in the following pictures:
As you can see in the first picture you can click on the hyperlink to resend the invitation:
If there is no such link, please proceed to the home page of that platform and click on "Forgot password":
Then type in your email and you will receive the new invitation link.
If you have issues after going through all these steps please do not hesitate to open up a ticket on ZenDesk. Someone from the BizTec team will be happy to assist you.
You can create a ticket by submitting it through ZenDesk or
You can use this article to create a ticket if you are not able to log in to ZenDesk.
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