How to create a ticket if there is an issue with accessing Zendesk

• If you have an issue with your Zendesk login, you will not be able to submit a ticket through Zendesk obviously.
• If for some reason you are not able to log in and create a ticket, you can email BizTec Support <[e-mail]> directly to create a ticket.
• This article is viewable even without a login (most articles require you to be logged in to view).
• As long as you are sending the email request from your @jitasagroup.com email, it will be accepted and processed as a ticket through Zendesk.